Privacy Policy

Who we are

Thank you for choosing to be part of our community at Melanie Grace Photographer. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at hello@melaniegrace.co.uk.

This privacy policy (“Privacy Policy”) applies to personal data that we collect from you as a customer. It provides information on the data we collect, why we collect it, how we use and process it in line with the law, and your rights under data protection and privacy laws, including the General Data Protection Regulation (“GDPR”).

What we collect

Your personal information is used solely to provide a high level of customer care and the products and services you have requested from us.

For an initial enquiry, we will request details, including your name(s), email address, phone number, preferred session date and location, to provide a quote and an availability indication.

For confirmed bookings, as part of the contract between the parties, we will request certain information, including your address and signature, in addition to the above.

To create and deliver photographic services, it is also necessary that we store images of your likeness, both of yourselves as signatories, as both JPG and RAW files, on secure storage. These are stored separately from your full names and other data; the two are never associated.

How long do we retain your data?

The personal information that we process for any purpose or purposes will not be kept for longer than is necessary for the expressed purpose. We will retain your personal data as follows:

• Email address, name, and phone number will be retained for a minimum of 1 year and a maximum of 10 years.

In some cases, we cannot specify in advance the periods during which your personal information will be stored. In such cases, we will determine the period of retention based on the following criteria:

• The retention period for email address, name, and phone number will be determined by your continued contact.

Who we share your data with

Any data collected, including, but not limited to, your name and email address, is used solely in the provision of photographic services, is stored securely on a purpose-built database and is never shared with any third parties.

Mailing lists.

When providing your information, you can opt in to receive occasional promotional emails. After opting in, you can unsubscribe from these emails at any time. You will not be added to any mailing lists, including any special offers, unless you specifically opt in.

Your data protection rights

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing hello@melaniegrace.co.uk. You have the right to opt out of marketing communications we send you at any time.

Updates

We may update this policy from time to time by publishing a new version on our Site. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email or by placing a prominent notice on our site. Significant changes will take effect 30 days after such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the site and this privacy page for updates.

Contact Us

This website is owned and operated by Melanie Grace Photographer. If you have any questions regarding this Privacy Policy or the practices of this site, please contact us by sending an email to hello@melaniegrace.co.uk