Our Privacy Policy

Who we are

Thank you for choosing to be part of our community at Melanie Grace Photographer. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please contact us at hello@melaniegrace.co.uk.

This privacy policy (“Privacy Policy”) applies to personal data that we collect from you as a customer. It provides information on what data we collect, why we collect it, how we use it, how we process it in line with the law, and what your rights are under data protection and privacy laws, including the General Data Protection Regulation (“GDPR”).

What we collect

Your personal information is only used to provide a high level of customer care along with the products and services that you have requested from us.

In the case of an initial enquiry, we will ask for details, including your name(s), email address, phone number, preferred session date and location, in order to provide a quote and an indication of availability.

In the case of a confirmed booking, as part of the contract between both parties, we will request certain information, including your address and your signature, in addition to the above.

In order to create and deliver photographic services, it is also necessary that we store images of your likeness, both of yourselves as signatories as both JPG and RAW files on secure storage. These are stored separately from your full names and other data; the two are never associated.

How long we retain your data

The personal information that we process for any purpose or purposes will not be kept for longer than is necessary for the expressed purpose. We will retain your personal data as follows:

• Email address, name and phone number will be retained for a minimum period of 1 year and a maximum period of 10 years.

In some instances it is not possible for us to specify in advance the periods for which your personal information will be stored by us. In such cases, we will determine the period of retention based on the following criteria:

• The retention period of email address, name and phone number will be determined based on your continuation of contact.

Who we share your data with

Any data collected, including, but not limited to, your name and email address, are used solely in the provision of photographic services, are stored securely on a purpose-built database and are never shared with any third parties.

Mailing lists.

When providing your information, you have the option to opt into occasional promotional emails. After opting in, you can unsubscribe from these emails at any time. You will not be added to any mailing lists, including any special offers, unless you specifically opt-in.

Your data protection rights

if you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing hello@melaniegrace.co.uk at any time. You have the right to opt out of marketing communications we send you at any time.

Updates

We may update this policy from time to time by publishing a new version on our Site. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the site and this privacy page for updates.

Contact Us

This website is owned and operated by Melanie Grace Photographer. If you have any questions regarding this Privacy Policy or the practices of this site, please contact us by sending an email to hello@melaniegracephotographer.co.uk